Returns & Exchanges
At Proxon, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn fashion items. If your fit isn't perfect, we are here to help you find the right style or provide a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy until your refund is processed.