Returns & Exchanges

At Proxon, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn fashion items. If your fit isn't perfect, we are here to help you find the right style or provide a full refund.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Place the items in their original packaging with all tags attached to ensure they remain protected during transit.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.

  • 4.
    Drop Off and Track

    Leave your package at any authorized carrier location and keep your tracking number handy until your refund is processed.